Frequently asked questions
Sizes, frames, delivery, returns and gifting — and how to reach us if it isn't here.
Everything people ask us
What size are the prints?
Every print is A4 — 210 × 297 mm, portrait. Mounted prints come in a cut white mount ready for your own frame, and framed prints arrive ready to hang.
What formats can I choose?
Six: Fine art print (£10.00), Mounted print (£15.00), Black framed print (£35.00), White framed print (£35.00), Black framed mounted print (£50.00), White framed mounted print (£50.00). The frames are a black or white moulding; the mounted-and-framed options add a crisp white mount around the print.
Are the designs original?
Yes. Every one of the 1,183 designs is our own illustration in the classic travel-poster style, drawn for that place — nothing is a stock image or a licensed reproduction.
How quickly will my order arrive?
Prints are made to order and dispatched within 48 hours, usually the same working day. UK deliveries go next day with DPD; Ireland, Europe, the USA, Canada, Australia and New Zealand are served by UPS and FedEx.
Do you deliver outside the UK?
Yes — Ireland, Europe, the USA, Canada, Australia and New Zealand. UK delivery is £5.95, free on orders of £50 and over; international charges are calculated at checkout and any local duties are payable by the recipient.
Can I return a print?
Within 14 days of delivery, unused and in its original packaging, for a full refund. Anything that arrives damaged is replaced free of charge — just send us a photo.
My town isn't in the catalogue — can you draw it?
We add new destinations every month, so browse the 28 collections first. If your place is missing, email info@thetravelprintcompany.co.uk and tell us — the most-requested places are the next ones drawn.
Do they make good gifts?
Yes — a print of someone's home town, university city or favourite holiday spot. Framed prints arrive ready to hang, and we can ship straight to the recipient.
Do you sell to shops and galleries?
Yes — the full catalogue is available at trade prices, printed to order and drop-shipped or delivered in bulk, through our trade portal.
How do I get in touch?
Email info@thetravelprintcompany.co.uk, call 0203 8334925 or 07961033754, or write to Workspace House, 28/29 Maxwell Road, Peterborough, PE2 7JE.
Still stuck? See delivery, returns or about us, or email info@thetravelprintcompany.co.uk.